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Case study ยท monday CRM implementation

An infrastructure talent consultancy put clients, contractors and placements in one CRM

A consultancy supplying people to Tier 1 infrastructure projects moved its client pipeline and contractor pool into monday CRM in two weeks.

ClientAn Australian infrastructure talent consultancyPlatform: monday CRM
IndustryConstruction and infrastructure
ChallengeClient pipeline and contractor availability tracked separately
Solutionmonday CRM with contractor resource management
EngagementTwo-week build

The situation

This consultancy supplies specialist people to major Australian infrastructure projects. Winning work depends on knowing two things at once: which clients need people, and which contractors are available and suitable.

That information lived in separate spreadsheets and inboxes, so matching demand to supply was slow and manual.

What we built

  • A customer relationship management system for clients, contacts and opportunities
  • A contractor resource management system tracking skills, availability and placements
  • A workflow automation framework linking opportunities to suitable contractors
  • Testing and documentation

What changed

  • One place to see client demand and contractor supply together
  • Opportunities and contractor availability linked, instead of matched by hand
  • A CRM the team can grow into without a large upfront investment

The engagement was a fixed-scope, two-week build, the same format Quirk uses for most monday CRM implementations.

Want something similar? Read more about our monday CRM and work management services, or book a free system audit.

Client details are anonymised to respect confidentiality.

50+monday.com and Atlassian projects delivered in the last 12 months
5/5Recent client satisfaction score (CSAT)
15+Years delivering quality outcomes across APAC

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