Keep your system improving after go-live.
A prepaid block of expert hours for fixes, tweaks and enhancements once your monday.com or Atlassian build is live.
Sound familiar?
The build is live. Now the small requests are piling up.
- A broken automation and nobody in-house who knows why
- New fields, views or reports the team keeps asking for
- A process change that needs the board adjusted
- No one to ask when something does not look right
What's included
Expert help when you need it, without a retainer.
Bug fixes
Broken automations, integrations and views diagnosed and fixed.
Workflow changes
Minor changes to boards, fields, statuses and automations.
Enhancements
Small improvements and new views as your team settles in.
Guidance
Answers and advice for your admins.
The outcome
A system that keeps up with your business.
Fast help without a new project
You only pay for hours you need
Changes made properly and documented
How it works
Simple to start.
Buy the pack
Purchase a 10-hour pack, valid for six months.
Raise requests
Send requests as they come up. We confirm the effort before we start.
Track usage
We log hours against the pack so you always know what is left.
Pricing
One simple pack.
Support and Enhancement Pack
10 hours · Valid for six months
- Bug fixes
- Minor workflow changes
- Enhancement requests
- Admin guidance
Price in AUD, excluding GST. Available to Quirk implementation clients after the standard 30-day post-go-live support period.
FAQs
Common questions
Who is this for?
Clients who have completed an implementation with Quirk and want a safety net after the 30-day post-go-live support period.
What if we need more than 10 hours?
You can buy another pack, or we can scope a larger change as a separate engagement.
Is this a managed service?
No. It is a prepaid block of hours for fixes and enhancements, not ongoing administration of your platform.
